Leila Patchett – Accounts Receivables, Accounts Payable, Warranty and Returns

Leila has been a pivotal part of the Aptations’ tribe since 2015.  An important part of her duties is working with Accounts Receivables and Payables.  Leila is also on the front lines of dealing with Returns and Warranty claims.  She is excellent at customer service and is dedicated to solving problems.  Leila reasons through the details and finds a solution that works for everyone.   She brings her creativity and resourcefulness to each problem that she faces.  On the personal front, Leila and her husband Mark are proud parents of two children and grandparents to three grandchildren.  They love to travel and have visited Japan, Great Britain, Ghana, Mexico and the Caribbean.  They are looking forward to their next travel adventure.

Jenna Reed – Customer Service and Communications; Data Entry

Jenna is the “voice” of Aptations' as our expert in customer service and communications.  She responds when you send us an email and she is also the one who answers the phone a lot of the time.  She has an extensive knowledge about our mirrors and her years of experience working in other wholesale distribution companies is a huge value to all of us.  Jenna is the one who sends out literature, finish chips and samples.  She adapts quickly to new challenges – we’ve all had a few of those in 2020!  She quickly reasons thru the options and makes the best suggestions and choices for her customers.  We love her dedication and her resourcefulness in solving problems and sharing those solutions with you. On the personal front, Jenna and her fiancé  are raising twin 7-year old tornadoes.  Family is the most important priority in Jenna’s life and having the schools safely open again is next on the list.  We cannot confirm it but there is a rumor floating around the office that, at one time, Jenna sang back-up for Beyonce.